Terms & Conditions

1. Acceptance of Terms

By accessing and using the website https://kullumanali.online (operated by World Travel Mart), you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website or services.

2. Services Provided

KulluManali.online offers travel-related services including but not limited to:

• Tour packages (honeymoon, family, adventure, group tours).
• Hotel and resort bookings.
• Taxi and transport services.
• Adventure activity bookings.
• Travel guides and information.
• Business directory listings.

All services are subject to availability and confirmation. We reserve the right to modify, suspend, or discontinue any service without prior notice.

3. User Accounts & Responsibilities

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate, current, and complete information during registration.
• Update your information to keep it accurate and complete.
• Notify us immediately of any unauthorized use of your account.

We reserve the right to terminate accounts or restrict access if we suspect any violation of these terms.

4. Booking, Payments & Cancellations

• Bookings: All bookings are subject to availability. A booking is confirmed only upon receipt of payment and issuance of a confirmation voucher.
• Payments: Payments are processed through secure gateways. We accept major credit/debit cards, UPI, and bank transfers. All prices are in Indian Rupees (INR) unless stated otherwise.
• Cancellations: Cancellation policies vary by service (package, hotel, transport). Please refer to the specific cancellation policy provided at the time of booking. Standard charges may apply.
• Refunds: Refunds, if applicable, will be processed within 7-10 business days after cancellation approval. Any transaction fees or currency conversion charges are non-refundable.

5. User Conduct

You agree to use our website and services only for lawful purposes. You shall not:

• Engage in any activity that disrupts or interferes with the website's functionality.
• Upload or transmit viruses, malware, or any harmful code.
• Attempt to gain unauthorized access to our systems or other users' accounts.
• Post false, misleading, or defamatory content.
• Infringe upon the intellectual property rights of others.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and software, is the property of World Travel Mart or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or republish any content without prior written consent.

7. Third-Party Links & Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We recommend that you review the terms and policies of any third-party site you visit.

8. Disclaimers & Limitation of Liability

• No Warranty: Our website and services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that the website will be error-free, secure, or uninterrupted.
• Limitation of Liability: To the fullest extent permitted by law, World Travel Mart, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.
• Travel Risks: Travel to hilly and remote areas like Kullu and Manali involves inherent risks (weather, road conditions, health issues). You acknowledge that you are responsible for your own safety and well-being. We recommend travel insurance.

9. Indemnification

You agree to indemnify and hold harmless World Travel Mart and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of our website, violation of these Terms, or infringement of any rights of a third party.

10. Modification of Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kullu, Himachal Pradesh.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

KulluManali.online (World Travel Mart)
Kullu, Himachal Pradesh, India - 175001
Email: info@kullumanali.online
Phone: +91 8595-46-1112